10,000 More Voices – Discharge from Hospital Survey


10,000 More Voices – Discharge from Hospital Survey The Western Trust is asking local patients who have been discharged from hospital during the past two years to tells us about their experience by completing our survey.

The Western Trust, in partnership with the Public Health Agency (PHA) and Health and Social Care Board (HSCB), is asking patients to make their voices heard in order to improve health care and help us to plan future services. This is part of a wider Northern Ireland wide initiative being replicated in other Health and Social Care Trust areas.

The project called ‘10,000 More Voices’, gives patients, as well as their families and carers, the opportunity to share their overall experience and highlight anything important, such as what they particularly liked or disliked about their experience. This project then gathers and feeds back the views of local patients on issues relating to the planning and funding of health services.

Vi Gray, Patient/Client Experience and 10,000 Voices Facilitator for this project in the Western Trust said: “This project aims to ensure meaningful involvement and engagement with local patients and communities, ensuring that patients have an opportunity to actively participate and have their voice heard when it comes to service planning for future health services. The patients’ voice is central to our work, it is critical that we listen to patients’ opinions, learn from their experiences and ensure that this feedback positively influences the way that services are planned and delivered in the future.

“The 10,000 more voices project has a key role to play in ensuring that local people’s views are represented in decision making and I would encourage patients  who have been discharged from hospital during the past two years to tell us about your experience by completing our survey and in doing so influence the way that services are planned and delivered.”

Members of the public who wish to participate and tell their patient story or experience from the Omagh, Fermanagh, Strabane, Derry/Londonderry and Limavady areas can either complete the survey at www.10000voices.info or request a paper version of the survey or ask for information and support by calling telephone: 028 71345171 ext 214486 (office hours) or email: Vi.Gray@westerntrust.hscni.net. This can then be returned free of charge in the envelope provided with the survey.