Contact Us

The Western Trust Headquarters are at located at:


MDEC Building

Altnagelvin Area Hospital site

Glenshane Road


BT47 6SB


T: 028 7134 5171



The Trust has facilities and delivers services from a number of locations across the Western Trust area. Click on the sections on the right to find out more about how you can contact us.


You can email general enquiries to:


We aim to respond to email enquiries within 4 working days. This mailbox is not monitored at weekends or evenings, so should not be used for urgent enquiries. We cannot respond to enquiries about treatment or the treatment of specific patients. 


If you are in a state of distress please contact the Lifeline number, this is a 24 hour service. People living in Northern Ireland can call Lifeline on 0808 808 8000. Deaf and hard of hearing Textphone users can call Lifeline on 18001 0808 808 8000.


If you wish to make a complaint, please visit our complaints, comments and compliments section.


If you want to make a Freedom of Information request, please visit this dedicated section.



Contact details for: