Bereavement Care

If you are visiting this section of the website following the death of a relative or friend we would like to offer you, your family and friends our sincere sympathy. A list of helpful organisations providing information and support at this difficult time can be found here: Bereavement Information and Support Organisations.



Anam Cara, the organisation that supports bereaved parents, will hold a Bereavement Information Evening on Tuesday 13th of November at 6:45pm in the Abbey Hotel, Donegal Town. A guest speaker experienced in supporting bereaved parents will talk for about forty minutes. Afterwards there’ll be an opportunity to speak/listen to other bereaved parents or to speak to the professional should you have any questions or concerns. As Anam Cara will need to confirm numbers for teas, coffees, please RSVP to before Monday 12th November or call the Information Line on 085 2888 888.

“The solidarity experienced by being among people who are bound together by a common feeling of appalling loss is a great help. None of us wanted to be in this group nor would wish it on others but the feeling of understanding - which doesn't need to be verbally expressed - is a support. We all understand.” For more information see or ring the Information Line on 085 2888 888.

HSC Bereavement Network –  A website - has been developed to provide information, guidance and resources for those who care for and support people around the time of death and bereavement.

Annual Remembrance services are held by the Western Trust for parents and families of children and babies who have died and also for the relatives and friends of those who have died within Critical Care.  The dates for these services are posted on this website and in the local press.


A Book of Remembrance for babies and children is available in Altnagelvin Hospital and South West Acute Hospital, Enniskillen. Many parents and family members choose to write a message in memory of their baby or child, which is then entered into the book. There is no time limit for inclusion of a message. If you would like to do this or to view the books of Remembrance please contact the Trust Bereavement Coordinator or contact the Maternity department in either hospital - Altnagelvin Hospital 028 71345171  South West Acute Hospital 028 66382000.



The Western Trust Bereavement Booklet ‘When Someone Close To You Dies’ contains helpful information on living and coping with bereavement which may be useful to you in the days and weeks ahead.









A Guide for Talking with and Supporting Children – a HSC Bereavement Network Booklet written for parents and carers to explain children’s and adolescents’ understanding of and response to death. Contains useful information for telling children about the death of someone close and ways to help support children following a death.















Dealing with Sudden Death The effects of traumatic bereavement are unique for each individual and can vary in nature and intensity.  The four information booklets below have been developed to help individuals, families and communities when they experience a sudden death.   





This HSC Bereavement Network publication gives information and guidance after the death of a relative or friend in a nursing or residential home.









Bereaved by Suicide - Newly developed resources consisting of booklet and poster outlining the meeting details on the 5 local Bereaved by Suicide support groups across the Western Trust.

Evidence shows that support groups are a powerful and constructive way for people to help both themselves and others. The coming together of those similarly bereaved, regardless of when the death occurred, can provide the opportunity to be with other people who can really understand. They have been through the same experience and can offer the opportunity to gain strength and understanding from the individuals within the group.



The Freephone Bereavement Service 0800 085 2463 enables you to: Report a death to the Social Security Agency; Check if you may be entitled to benefits/financial help; Make a claim for Bereavement Benefits and make a claim for a Social Fund Funeral Payment. See their leaflet here.

The Western Trust Bereavement Coordinator Carole McKeeman, works with staff to promote bereavement care, standards and training across the Western Trust and can be contacted on 028 7134 5171 ext. 214184 or by email:


We hope you found this resource useful. If you would like to comment on it or suggest improvements we will be pleased to hear from you. If you wish to give feedback about the care provided to your loved one or about your own experience of bereavement care within the Trust, please get in touch by contacting:


Carole McKeeman
Trust Bereavement Coordinator
Altnagelvin Hospital
Glenshane Road
Derry / Londonderry BT47 6SB
Tel: 028 7134 5171 Ext: 214184


Lifeline Crisis Response (0808 808 8000)  If you, or someone you know, is in distress or despair, no matter what your age or where you live in Northern Ireland, Lifeline is there to help you. Lifeline counsellors are available 24 hours a day, 7 days a week to listen and give you the help and support you need, in confidence. Calls are  free from all UK landlines and mobiles.