Sensory Services


Who are we?

Sensory Support Service is part of the Western Health and Social Care Trust. There are two Sensory Teams within the Trust, one based in Old Bridge House, L’Derry and one in Drumcoo Centre, Enniskillen. The Sensory Team in Old Bridge House cover a wide area from Sion Mills to Limavady and from Dungiven to the whole of the city of Derry/Londonderry.

The Sensory Team in Drumcoo Centre cover all of Co Fermanagh and a wide area of Co Tyrone including Omagh, Castlederg, Plumbridge, Gortin, Carrickmore and Beragh.

The teams work with people of all ages from children to older people and have extensive experience and knowledge of deafness, visual loss, dual sensory loss, Tinnitus and other related issues.


Who do we work with?

  • Hard of Hearing people
  • Deaf Adults
  • Deaf Children
  • Traumatically deafened people
  • People experiencing Tinnitus or associated conditions
  • People who are Blind
  • People who are partially sighted
  • People who have a dual sensory loss i.e. a hearing and sight loss.

We also work closely with the families/carers of people with a sensory loss, Audiology Departments, Ophthalmology, Education, other Social Work Teams, Voluntary and Community Organisations.


Who works in Sensory Teams?

Staff in teams includes:

  • Social Workers for Deaf and Hard of Hearing people
  • Social Workers for people with a Visual Loss
  • Rehabilitation Officers for people with a Visual Loss
  • Equipment Officers for Deaf and Hard of Hearing People
  • Hearing Therapist (Old Bridge House)
  • Team Leaders

Five of our staff are qualified Lip Reading Teachers. We also have additional qualifications in areas such as CBT (Cognitive Behavioural Therapy), Deaf Blindness, Sign Language (BSL &ISL), Tinnitus and various aspects of Sensory Rehabilitation.


What Services do we provide?

A person-centred assessment of individual needs in relation to your sensory needs/Tinnitus.

Risk Assessment

Social Work support for individuals and their families/carers
demonstration and provision of appropriate specialist equipment
a range of rehabilitation services to maximise you’re your vision and/or hearing
Arranging Registration for Service Users with a sight loss
Liaison with Statutory, Voluntary, Education, Employment and Community services such as AOHL, RNIB, SENSE and BDA.
Advocacy work and advice on benefit entitlement
Support through a range of mutual support groups, service user groups, and independent living skills group
Lip reading classes
Signposting or referral to other sources of advice, information and support. 

Rehabilitation services for people with a visual loss

We aim to provide a service that promotes independence and enhances quality of life. The team work with children and adults of all ages in the community who are experiencing various levels of sight loss. Our specialist Social Work and Rehabilitation team will work with you to identify what you may need in relation to your visual loss.  We can provide training, support, advice and information to you and your family/carers on:

Mobility

Using public transport safely
advice on access to buildings, e.g. local shops, GP, school etc.
getting about outside your home
sighted guide techniques
room/building familiarisation

Daily Living

making a hot drink
preparation and cooking food
personal care e.g. washing, shaving etc
dentifying money or clothing

Communication

effective use of lighting
handwriting and signatures
using the telephone
using keyboards, computers, tablets etc
tactile languages e.g. Braille/moon


Rehabilitation services for people with a Hearing Loss and/or Tinnitus

We aim to provide a service that promotes independence and enhances quality of life. The team work with children and adults of all ages in the community who are experiencing various levels of hearing loss and/or Tinnitus.

Our specialist Social Workers and Rehabilitation team will work with you to identify what you may need in relation to your hearing loss.  We can provide training, support, advice and information to you and your family/carers on:

  • Hearing loss management - Home, work, social and emotional support
  • Hearing aid management and support
  • Environmental Equipment - Equipment to minimise risk within the home
  • Specialist phone support
  • Communication and situational strategies
  • Lipreading rehabilitation – one to one support / group rehabilitation (for deafened and hard of hearing people) classes to enhance communication in daily lives.
  • Specialist sensory support groups – Hard of hearing group, Deaf User Groups
  • Tinnitus support – strategies in the management of tinnitus, group support, workshops
  • Assistance to access BSL/ISL interpreters within the Primary Care Services e.g. GP/hospital appointments
  • Advice on access to services within the community for those with a hearing loss
  • Signposting to sign language courses and other communication methods.

Who can request support?

Service users
Family members/Carers
GP/ Hospital Departments
Voluntary/community Organisations


How can we contact the Sensory Team?

We operate a duty system from 9.30am to 1pm, Monday to Friday where referrals can be made directly to the team.

 


Please contact us:

Sensory Support Services

Old Bridge House

Glendermott Road

Londonderrry

BT47 6AU

 

Tel: 028 7132 0167

Minicom: 028 7132 0166

Sensory Support Services

Drumcoo Centre

Enniskillen

Co Fermanagh

BT74 6AY

 

 

Tel /Minicom: 028 6632 4400


 

Some useful links: